You may use the Coach online store only for lawful personal shopping purposes and in accordance with these Terms.

By using the website, you represent that you are legally capable of entering into a binding agreement or that you are using the website with the authorization and supervision required under applicable law.

You must not use Coach products, content, or services for any unlawful or unauthorized purpose. You must not transmit malicious code, interfere with website operation, bypass security measures, or attempt to gain unauthorized access to any system or account.

We may restrict, suspend, or terminate access when we reasonably believe these Terms have been violated or website security, customers, or store operations may be at risk.

We aim to present product descriptions, measurements, materials, colors, images, features, and other information as accurately as reasonably possible.

Colors and visual details may appear differently depending on screen settings, lighting, photography, device type, and manufacturing variation. Images may show styling props or accessories that are not included unless the product description states otherwise.

Product dimensions and measurements may be approximate. Customers should review the full product description, available size guidance, and item-specific information before purchasing.

We may correct errors, inaccuracies, or omissions and update product information without prior notice.

Product prices, promotions, discounts, coupon eligibility, and availability may change without prior notice. The price displayed during checkout applies to the order unless an obvious error has occurred.

Promotional codes may be subject to eligibility requirements, expiration dates, product exclusions, minimum-purchase conditions, usage limits, and other terms displayed with the promotion.

Products may become unavailable before checkout or after an order is submitted. Adding an item to a cart does not reserve it.

We reserve the right to limit the quantity of a product available to one customer, household, account, payment method, or delivery address when reasonably necessary.

Submitting an order is an offer to purchase the selected products. An order confirmation acknowledges that we received the order but does not necessarily mean the order has been accepted or shipped.

We may review, decline, limit, or cancel an order when reasonably necessary, including when:

• A product is unavailable.
• Payment authorization is unsuccessful.
• Order, pricing, promotion, or product information contains an error.
• Shipping or account information is incomplete or inaccurate.
• We reasonably suspect fraud, misuse, unauthorized resale, or unlawful activity.
• An order violates purchase limits or these Terms.

If payment has already been collected for an order that we cancel, the applicable amount will be returned through the original payment method.

You agree to provide current, complete, and accurate billing, payment, contact, and order information.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charge for your order.

Available payment methods are displayed during checkout. Payment authorization, verification, or review may occur before an order is processed.

We are not responsible for additional fees independently charged by a bank, card issuer, payment provider, or other financial institution.

Coach offers Free Worldwide Shipping subject to the destinations, procedures, estimated timeframes, and other conditions described in our Shipping Policy.

Delivery dates are estimates and may be affected by destination, order review, transportation conditions, weather, local delivery operations, public holidays, or events outside our reasonable control.

You are responsible for providing a complete and accurate delivery address. Contact customer service promptly if you notice an address error, although changes may not be possible after processing or shipment has begun.

Coach offers 30 Days Free Returns for eligible products when the requirements and instructions in our Return Policy are followed.

Customers must contact customer service before sending a return. Items sent without authorization or without following the provided return instructions may not be accepted.

Return eligibility, product-condition requirements, exclusions, exchanges, inspections, and refund timing are governed by the current Coach Return Policy.

Certain website features may allow or require you to create an account. You are responsible for providing accurate information and keeping your login credentials confidential.

You are responsible for activity conducted through your account unless you promptly notify us of suspected unauthorized access.

You must not impersonate another person, create an account using false information, access another customer’s account, or use an account for fraudulent or unlawful activity.

We may restrict or close an account when reasonably necessary to protect customers, the website, or Coach from misuse, security threats, fraud, or violations of these Terms.

You may not use the website or its content to:

• Violate any applicable law or the rights of another person.
• Submit false, misleading, fraudulent, or deceptive information.
• Distribute malware, viruses, harmful code, or disruptive technology.
• Collect or track personal information without authorization.
• Interfere with website security, operation, performance, or availability.
• Attempt to gain unauthorized access to accounts, networks, or systems.
• Scrape, crawl, copy, or extract website content through unauthorized automated means.
• Misrepresent an affiliation with Coach.
• Use Coach content or products for unauthorized commercial resale or exploitation.
• Engage in abusive, threatening, harassing, discriminatory, or harmful conduct.

We may take reasonable action to prevent or respond to prohibited activity, including restricting website access or canceling affected orders.

The website and its text, photographs, graphics, product presentations, designs, page layouts, logos, names, icons, videos, software, and other materials are owned by Coach, licensed to Coach, or otherwise protected by applicable intellectual-property rights.

You may access and use the website for personal, noncommercial shopping purposes. No ownership rights are transferred to you.

You may not reproduce, modify, distribute, publish, display, sell, license, create derivative works from, or commercially exploit protected Coach content without prior written permission.

The website may contain links to websites, payment services, tools, or resources operated by third parties.

Third-party services are governed by their own terms, policies, and practices. Coach does not control third-party content and is not responsible for the availability, accuracy, security, or operation of an external service.

You should review the applicable terms and privacy information before using a third-party website or service.

Information submitted through the website is handled in accordance with our Privacy Policy and other privacy notices presented when information is collected.

You are responsible for ensuring that information you provide is accurate and that you have permission to provide information concerning another person.

Review the Privacy Policy

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not promise that access will always be uninterrupted, secure, timely, or error-free.

We may temporarily suspend, modify, or discontinue website features for maintenance, security, technical, operational, or other reasonable purposes.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, Coach will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from website access, inability to access the website, reliance on website content, or unauthorized use of an account.

Where liability cannot be excluded, it will be limited only to the extent permitted by applicable law.

Nothing in these Terms limits liability that cannot lawfully be limited or excludes mandatory consumer protections.

If any provision of these Terms is found to be invalid, unenforceable, or unlawful, the remaining provisions will continue to apply to the fullest extent possible.

A delay or failure by Coach to enforce a provision does not waive the right to enforce that provision or any other provision later.

These Terms, together with the policies and notices referenced on the website, form the agreement governing your use of the Coach website and online store.

Section headings are included for convenience and do not change the meaning of these Terms.

Coach may update these Terms to reflect changes to store operations, website features, policies, security practices, or applicable requirements.

Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the website after an update means that the revised Terms apply to your subsequent use.

You should review this page periodically to remain informed about the current Terms of Service.